Retirement Services
The San Francisco Employees’ Retirement System dedicates extensive resources to serving its members and their beneficiaries. The Retirement Services Division is the system’s operations hub providing a wide range of services and support including new member enrollment, member counseling, recordkeeping, education and communication, accounting and tax reporting, as well as calculation of pension and death benefits.

The table below summarizes major activities of the SFERS Retirement Services Division during Plan Year 2024-2025
| ACTIVITY | 2024-2025 |
|---|---|
| Response to Emails | 14,365 |
| Calculator Visits | 96,075 |
| Retirement Appointments Attended | 2,192 |
| Service Purchase Appointments Attended | 5907 |
| PERSONNEL TRANSACTIONS: | |
| New Members Added: | 4,137 |
| Non-Safety New Hires | 1,963 |
| 1040 Hours Membership | 1,023 |
| Non-Safety Rehires | 489 |
| Police | 185 |
| Fire Recruits | 85 |
| Sheriff Recruits & Miscellaneous Safety | 392 |
| Retirement Planning Webinars Presented | 23 |
| Retirement Planning Webinars Registered Attendees | 8,486 |