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Retirement Services

The San Francisco Employees’ Retirement System dedicates extensive resources to serving its members and their beneficiaries. The Retirement Services Division is the system’s operations hub providing a wide range of services and support including new member enrollment, member counseling, recordkeeping, education and communication, accounting and tax reporting, as well as calculation of pension and death benefits.

The table below summarizes major activities of the SFERS Retirement Services Division during Plan Year 2024-2025

ACTIVITY2024-2025
Response to Emails14,365
Calculator Visits96,075
Retirement Appointments Attended2,192
Service Purchase Appointments Attended5907
PERSONNEL TRANSACTIONS:
New Members Added:4,137
Non-Safety New Hires1,963
1040 Hours Membership1,023
Non-Safety Rehires489
Police185
Fire Recruits85
Sheriff Recruits & Miscellaneous Safety392
Retirement Planning Webinars Presented23
Retirement Planning Webinars Registered Attendees8,486